Frequently asked questions

If it is safe, stop the water source, switch off power to wet areas, and move valuables out of the water. Do not wade into standing water near electrics.

Yes — water damage restoration is carried out to the IICRC S500 standard by IICRC-certified technicians.

Yes — storm and flood water damage is emergency work for us, and we can board up openings the same day where the property needs securing.

Look for visible spots, a musty odour that does not clear, and any area that stays damp. Our assessment maps the moisture behind the visible signs.

Yes — in Florida conditions mold can start 24 to 48 hours after water exposure, so drying quickly after a leak is the best prevention.

No. Cleaning only the surface leaves the moisture source in place. We trace and fix the damp, contain the area, and remove what cannot be cleaned.

First, stay clear of hazards like downed lines and deep water. Then call us — securing the property quickly prevents further damage and supports your claim.

Yes — emergency board-up and roof tarping are available the same day wherever possible, to secure the property fast.

Yes — full documentation is part of every storm job, from the first assessment through to completed restoration.

Yes — firefighting water is part of the job. Extraction and drying start early so a second problem does not follow the first.

Yes. We document the fire, smoke and water damage, the mitigation and the restoration in full for your claim.

Yes. We provide a free estimate for fire damage restoration work, with no obligation.